Shipping policy

Casa Eleven strives to ship your package as soon as possible once order is placed but please be aware we are not responsible for delayed transmit times once your package leaves our hands and is given to the carrier.

Casa Eleven takes the utmost care in packaging your product for a safe arrival however, we are not responsible for lost, stolen or damaged packages during shipment.  In the event your package arrived damaged due to negligence in our packaging, please contact us via email at support@casaelevencompany.com within (2) days of receipt for further assistance. 

Unfortunately, international shipping is not available at this time.